Returns & Exchanges
Timex India offers a hassle-free 7-day return policy for all unused timepieces in their original packaging. We are committed to ensuring your complete satisfaction with every purchase made through our official online store.
Initiate Request
Log into your account and navigate to the 'My Orders' section to select the item you wish to return and submit a request.
Quality Inspection
Ensure the watch is unworn, has all original tags attached, and is placed back in its original presentation box with the warranty card.
Reverse Pickup
Our logistics partner will arrive at your doorstep within 48-72 hours to collect the package after your request is approved.
Refund Processing
Once the item reaches our warehouse and passes quality checks, your refund will be credited to the original payment source within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing